TCF579: Contractor Q&A – “How to Gracefully Reject a Client?”

In this episode, Tom and Dan answer your questions about some word tracks to gracefully turn down customers you don’t want to work with, tips to attract FWS quickly, and the reason why painters wear white clothes.

In this episode, we talk about…  

Question1: What are some good word tracks to gracefully reject projects that you don’t want to do?

  • Just playing the schedule card will get you off the hook with some of those people
  • Record a video appreciating them for reaching out and let them know your situation — offer to refer them to someone else
  • If you don’t want to work with a client, tell them it won’t be a good fit

 

Question2: What’s the quickest way to pull-in FWS?

  • Build your brand — it will draw your customers and employees in
  • Be in a place where people want to work with you 

 

Question3: Why do painters wear white, and is it important?

  • In the past, they wore whites because everything was painted white
  • Blue jeans look sloppy — it sends a bad message
  • This is about being intentional about the culture you’re building

Resources: 

Submit your questions to help@thecontractorfight.com with the subject “Podcast” and Tom and Dan will try to answer them on an upcoming show.

 

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