Don’t let a blow-up get in your face. Get in front of it. It’s a problem. Call it out! Tim and Greg discuss the awkwardness of explaining to clients why the pricing is incorrect after quoting a job and later realizing that you overlooked certain things.
In this episode, we talk about…
- What happens when you submit a price to somebody and later realize that you forgot to include certain things in the pricing
- What Tim did when he was in a similar situation
- Having a conversation with the client and being transparent about the situation
- Customers are obligated to help if you ask them for help.
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