TCF457: I Want My Pool Table

Don’t let your clients chase you for updates and information—initiate the communication and be the uncommon contractor! Tom is here to remind you of the importance of being the initiator of communications if you want to win in business! 

In this episode, we talk about…  

  • Don’t let days and days and weeks and weeks go by—pick up the phone and communicate.
  • Update the situation to the client—it doesn’t matter if it’s good, bad, or indifferent news.
  • Your silence puts a wedge between you and your clients.
  • Instead of looking for the next marketing and sales strategy, get on the phone with your clients and have an open, honest conversation


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