TCF414: Contractor Q&A: “How do I know if I’m where I should be in business?”

Listen in as Tom and Dan answer your questions about how to know if you’re where you should be in your business and how to handle a customer asking for more work than you agreed to do. 

In this episode, we talk about…

  • Question 1: “How do I know if I’m where I should be in business?”
    • Remember-Comparison is the thief of joy
    • Making $100K a year, debt should not be climbing and you should be growing your brand 
    • Reverse engineer your goals
  • Question 2: “How do you deal with a customer asking for extra work not included in the contract and threatening to report you to the Better Business Bureau? What should we tell them?” 
    • Change orders and advanced payments 
    • Set clear expectations and stick to it  
    • Take control of the sales process 
    • Put some margin into your schedule for upsales



Have a question? Shoot us an email to with the subject “Podcast” and we’ll try and answer it on a future show.

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