Everyone is looking for a way to stand out, a way to prove their value and give their clients a reason to pay their higher price. Tom’s on the road but that’s not going to stop him from dropping a knowledge bomb on you today. You must emphasize protecting your clients’ experience!
In this episode, we talk about…
- Common denominators amongst businesses that continue to sell their work at higher rates
- Setting the tone for the experience by having a great first impression
- Your website should make it incredibly easy for them
- Focus on the things that most contractors tend to mess up
- Keeping clients informed about what’s going on will help keep things smooth
- What people are complaining about most of the time with contractors
- How to learn what you need to improve on
- Where protecting the experience shows up in your business
Resources:
Take the chaos out of your contracting business: https://thecontractorfight.com/chaos
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