EP74: Tonality

If you can learn to use the right tone, bring positive energy, and be grateful over the phone, you can take your contracting business into outer space. Tom, Steve, and Derek are taking it easy today, feet up, and laid out by the pool. They want to tell you about how to kill it and not mess it up. Practice some tonality and learn to control your emotions!

In this episode, we talk about…

  • Those that can control their emotions win the game
  • You have to have a tone when you go through the Shin-Fu
  • People will choose you if you have the right tone
  • How to digest what you hear and speak out what you want
  • The only way to learn how to handle objections is by practicing
  • People are attracted to people that have a good energy
  • Carry gratitude into the conversation


Louis C.K. Do Your Job

Woman Gets Emotional Over Chick-Fil-A

Never Split The Difference

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